Contact

You get the person
who built these.

There is no support desk, no ticket queue and no chatbot. There is me. That is a limitation as much as a feature, and I would rather you knew which one you were getting.

What to include if you're asking about a strategy

It saves a round trip, and it is usually enough for me to answer properly the first time:

• Which engine, and which instrument you pointed it at
• Whether it is a simulation or a live account
• What you expected to happen and what happened instead
• The date and time, so I can look at the same bars you were looking at

What I can't help with

I am not a licensed financial advisor and I do not give personalized investment advice. I will not tell you how much to trade, whether to take a particular trade, or what to do with your money. I can tell you exactly what an engine does, why it did what it did on a given day, and what its published drawdown was — and I would rather answer that question well than the other one badly.

I also do not manage accounts, accept funds, or trade on anyone's behalf. If you ask me to, the answer is no.

Platform and data

Before you write in about an install: everything here runs on NinjaTrader®, which is our featured and recommended platform, with NinjaTrader Brokerage as our recommended broker and Kinetick® for market data. The platform page covers what you need and why.

A note on what we are. Orthant is an independent software vendor. We sell a subscription to rules-based NinjaTrader® strategies. We have no financial relationship with any proprietary trading firm — no affiliate links, no referral codes, no revenue share — and we are not affiliated with, endorsed by or sponsored by NinjaTrader Group, LLC.